Contact

FAQ

Straight answers. No noise.

About the brand

What is AscendrixWear?

Performance streetwear built for those who move with purpose. Every piece is designed to elevate your identity and ambition.

Where are you based?

Rhode Island. 41.4901° N, 71.3675° W.

What makes AscendrixWear different?

We merge high-performance fabrics with bold, minimal design. Built for movement, identity, and ambition.

Do you restock sold-out items?

Some styles return. Most don't. Follow us for restock alerts.

Orders & shipping

How long does shipping take?

Orders ship within 1–3 business days. Delivery typically takes 3–7 business days depending on location.

Do you ship internationally?

Currently shipping within the US only. International coming soon.

Can I track my order?

Yes. You'll receive a tracking number via email once your order ships.

What if my order is delayed?

Contact us at ascendrixwear1@gmail.com and we'll resolve it immediately.

Returns & exchanges

What is your return policy?

Exchanges or store credit only within 14 days of delivery. Items must be unworn, unwashed, and in original packaging.

How do I start a return?

Email ascendrixwear1@gmail.com with your order number. We'll send instructions and inspect upon arrival.

Who pays for return shipping?

Customer covers return shipping. Original shipping fees are non-refundable.

What items can't be returned?

Gift cards, final sale items, and worn or washed products are non-returnable.

Privacy & security

What data do you collect?

Name, email, phone, address, and payment info. Only shared with trusted partners like payment processors and carriers.

Do you sell my data?

Never. Your data is protected with standard encryption and never sold to third parties.

Can I opt out of marketing emails?

Yes. Unsubscribe anytime via the link in our emails.

How do I delete my data?

Email ascendrixwear1@gmail.com to request, update, or delete your personal information.

41.4901° N, 71.3675° W — RISE / STRONG / TRUE